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1. Validity:
These general terms and conditions apply to reservation enquiries, and also to confirmed bookings of hotels or special offers, as booked through the Hotel der Bär - Room Exchange(RE).
Reservation Requests and Confirmations: The Hotel der Bär will forward your obligation free request, or your confirmed booking to the respective hotel or supplier by email. Upon receipt of your request, the hotel or supplier will forward you their detailed offer. Once your reservation has been confirmed with RE, it will be contractually binding. Your mouse click confirms that you agree to an Accommodation or Travel Service Contract. Therefore please take special note of the advised cancellation terms and conditions. The supplier reserves the right to refuse the reservation within 24 hours of despatch. The Hotel der Bär has the possibility to refuse your booking within 24 hours.
Accomodation or Travel Service Contract and Payment: A confirmed booking between you and the chosen hotel or supplier will result in an Accommodation or Travel Service Contract. The confirmed price is to be paid directly, either locally or by money transfer, to the hotelier or supplier. Any claims arising from this Accommodation or Travel Service Contract are to be made directly with the Hotel der Bär or the supplier.
Changes to your booking and cancellation: Cancellations are to be advised directly to the hotel. Reservations have to be held later than until 06.00 pm, that means your booking is valid the whole night. Otherwise this cancellation terms (excluding holidays/high season) are valid: Until 3 months before arrival a cancellation is free, between 3 months and 1 months before arrival we charge 40% of the total amount as cancellation fee, from 1 months until 1 week before arrival, we charge 90% - No Show 100%. During the holidays/high season we apply the following cancellation conditions: Until 51 days before arrival a cancellation is 30%, until 35 days before arrival we charge 70% of the total amount as cancellation fee, until 21 days before arrival, we charge 100% of the total amount as cancellation fee.
Hotel Categories, Hotel and Travel Information: The internationally recognised hotel classification (1-5 stars) provides an indication of the standard of the hotel. All additional hotel, travel information and descriptions are based on information received from the hotel.
Room Rates: All rates provided by Hotel der Bär are up-to-date and are as advised by the respective hotel or supplier. These rates apply to all reservations booked through the RE. Bookings will be made using the latest and best possible Hotel der Bär daily rate, as advised by the hotel or supplier for the chosen date of travel. Last Minute, low season, weekend or special offers appearing on the RE will automatically be taken in to account.
Miscellaneous: Although utmost care is taken to ensure that all information supplied is accurate, Hotel der Bär assumes no liability for possible errors arising during the collection of and passing on of information. The transfer of any information as supplied by Hotel der Bär (either fully or an extract), or the use of any information for purposes other than those for which it is intended, is only permitted with the explicit authorisation of Hotel der Bär.
These terms and conditions are governed by Austrian law. The place of jurisdiction is Kufstein, Austria.
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